The Set Safe Stay
We are committed to ensure that you stay safe and well in all of our hotels. All standards will continue to be reviewed and re-evaluated regularly to grant relevance and that they are based on the guidance of the World Health Organisation and local health and government authorities. Please read the current inbound travel updates and regulations here and the most recent communication from the Dutch government about coronavirus COVID-19 here.
We have been updating our booking & cancellation policies in order to offer you as much flexibility as possible. With The Set Flex you can book now and change your dates up to the end of 2023. We kindly invite you to contact our reservations team should you have any questions or enquiries. More than ever, our teams are ready to capture your hearts and minds as you explore and re-engage with us in some of the world’s most vibrant destinations. Our employees follow strict rules for personal hygiene and are fully trained in order to secure a safe and clean visit for you.
Guests can connect with us through touchless and contactless mediums. Whether via a phone call, messages or email, we are here for you before, during and after your stay. Information will be shared digitally when feasible, including invoices upon check-out. The cleaning of all guest rooms and public areas has been enhanced to adhere to World Health Organisation and local health and government authorities cleaning protocols. This includes more frequent and in-depth disinfecting of high-touch areas, while using the correct cleaning materials. There are hand sanitizing stations placed throughout all high-traffic areas, public spaces and back of house areas.
Should a guest or employee show any concerns around their wellbeing or symptoms of COVID-19, the hotel will respond immediately by following all current public health guidelines.
We look forward to welcoming you soon back to our hotels.