F&B Hostess/Host

For the luxurious Conservatorium hotel, we are looking for an experienced host/hostess to join our restaurant team. For this position, we are looking for an enthusiastic and hospitable individual with an open attitude and passion for food & beverage. The capable candidate is a team player and has excellent guest service skills.

Tasks & Responsibilities:

  • The Host/Hostess ensures all guests are greeted upon arrival with a truly warm welcome. This will also be performed via telephone and email according to departmental standards;
  • Setup and maintain an actual guest list per day and make sure all wishes of the guests are answered to;
  • Setup and maintain, on the busiest days, a guests waiting list, to minimise fallout and accordingly manage a drop in occupancy levels in the restaurants;
  • Welcome and greet all guests in a friendly, professional and sincere manner. When departing, the host or hostess needs to create a positive aftersale to our other restaurants and bars;
  • Seat guests in the restaurant and explain to them the following steps of service;
  • Answer all questions regarding the restaurants, the hotel and about Amsterdam; local knowledge is preferred;
  • All guests’ wishes will be communicated with the (assistant) manager of the restaurants;
  • As F&B host/hostess you are also partly responsible for the F&B reservations department, this you will do next to your operational responsibilities. F&B reservations will be part of your job for 1 or 2 days a week, this shift will be back of house and done independently;
  • You will be supportive towards the different restaurants and you will assist them if necessary;

About You:

  • To check, edit and send out all outgoing invoices;
  • Guest and client contact relating to invoices;
  • To manage and control the full accounts receivable ledger;
  • To organise monthly credit meetings;
  • To book and reconcile the bank statements on a daily base;
  • Reconcile month end balances on accounts receivable;
  • To administrate full membership administration of the spa and gym;
  • Reconcile the credit card payments;
  • Check and allocate M&E and group commission claims;
  • Voucher administration;
  • Research of declined credit cards;

How To Apply:

  • We celebrate our colleagues. We have a monthly program for ‘Colleague of the Month’;
  • We offer various discounts in the hotel for colleagues, one of them is the discount for the basic and additional Collective Health insurance;
  • We offer you an in-house experience and special discounts to visit our other hotels within The Set and Alrov Luxury Hotels;
  • Do you think sustainability is important? So do we! We are a certified Green Globe hotel. We encourage our colleagues to go to work by bike;
  • What about sports? Join our company hockey team. You can also participate in other sports events which are organised throughout the year;
  • Our Colleague Entertainment Team will invite you for events with your colleagues. We think it is important to work hard but also play hard too!

Should you be interested in this position, then please send your CV and Motivation Letter to: hr@conservatoriumhotel.com. If you have any questions about the vacancy, feel free to contact the HR department: 020-5700000.

  • The SET
  • Hotel Cafe Royal - London
  • Conservatorium - Amsterdam
  • Lutetia - Paris
Check In Check Out
1 Room, 2 Adults
Book Now Best Rate Guaranteed
Adults Children
Book a Stay
View map